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FAQ’s

How long have you been in business?

We’ve been in business since 1971.

Can you fix sewer leaks?

Yes. We work on anything related to plumbing, from sewer repair to water heaters to leaky faucets.

Do you do new construction plumbing installation?

Yes. We work on new builds and plumbing remodeling jobs.

How much do you charge for a quote?

We offer free quotes by phone.

I’m having trouble with my energy-efficient tankless water heater. Do you work on these?

Yes. We have experience with tankless water heaters. Give us a call.

My garbage disposal won’t work. Is there anything I can check before I call you out?

Make sure that the circuit breaker for your garbage disposal hasn’t flipped off. You can also reset your disposal by pushing the reset button. The reset button is generally found underneath the garbage disposal.

I moved into an older home with a septic tank. Is there special care required with a septic tank?

Yes, you have increased risk of clogging with septic tanks. You will need to have the septic tank pumped regularly. You should use low sudsing laundry detergent. You will want to avoid using bleach, as it can damage the septic tank. You can also add certain kinds of bacteria to the septic tank.

Why is my toilet always running?

A running toilet is usually caused by a flapper, the rubber or plastic valve on the bottom of your tank, that fails to seal. Open the toilet tank and adjust the float arm to see if the water stops an inch below the overflow pipe. If the water doesn’t continue to fill, the flapper needs replaced.

What type of low-flow toilets do you recommend?

Any low–flow toilet that uses 1.28 gallons per flush (GPF), has a MaP score of 1,000 and a 16.5-inch bowl height is recommended. Look for a WaterSense–certification on the label as well. Find a low–flow toilet that’s efficient and saves on water, yet has the power to wash away waste.

How do I test if my toilet is leaking?

Open the toilet tank and put a few drops of food coloring into the water to check if your toilet is leaking. Return after 15 minutes to see if the color inside the toilet bowl has changed. If the color has changed, your toilet has a leak, but if the water’s still clear, you do not have a leak.

My water bill went up, how do I check for leaks?

The main causes of high water bills are running toilets, which can waste up to 200 gallons per day, and leaky faucets, which can drip up to 20 gallons per day. Check for leaks by inspecting faucets, as well as removing your toilet bowl’s tank and listening for any sounds, like hissing. If you don’t find leaks in either of those locations, you’ll need to check your water line and hose bibs. You may also want to contact a plumber.

What is causing my faucet to leak?

Leaky faucets are usually caused by worn rubber washers, which give out over time due to valve seat friction. Replace the washers to fix your leak.

Why is my shower pressure low?

If your shower pressure is low when other faucets in the house are running, your household’s water supply is insufficient due to an inadequate plumbing system. If the problem persists when all other faucets are off, it’s likely due to pipe or patch leaks.

Our Service Areas

At Electric Drain & Sewer Rooter Inc., we can solve all of your plumbing problems. We have been in business since 1971 and offer over 50 years of experience in residential and commercial plumbing throughout northern Utah. Contact us today for a fast, free quote!

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“Jett Johnson, the master plumber, was professional & VERY knowledgeable. He arrived on time and did an awesome job. He’s been out to our house several times for various projects and always does AMAZING work. We’re very grateful to have found his expertise! And prices were fair and competitive with other companies.”

-HT Do

“A friend recommended Electric and they did not disappoint. The had a great automated text service that updated me with the arrival time and status. They sent me the name and photo of the nice man that was coming to service my drain. He was incredibly kind and quick taking care of the job that I needed done. This was an ideal service provider in all aspects and I highly recommend them. If there was a 6-star option…I’d give it!”

-Mike Obrey

“Got on the website last night had a call back early this morning and the guys were here by noon to take care of the drain problem. They got it done quickly and at a fair price. Highly recommend this company and their service. It is excellent.”

-Karl Nebeker

Electric Drain & Sewer Rooter Inc.

We do anything associated with plumbing and have been helping residents of Utah since 1971. Our fleet of 10 vehicles is fully stocked to handle any job and our experienced and friendly technicians are ready to help. Plumbing problems don't wait for a convenient time. That's why we show up on time and work efficiently on every job. We can tackle any plumbing problem you have, from leaking faucets to flooding basements. Just give us a call and we'll give you a quote!