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What to do in a Plumbing Emergency

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Few things are as distressing as a plumbing emergency. Because plumbing problems can cause extensive and costly damage, it’s important to know how to respond quickly. Often, the cost of cleanup and repair of water damage is much worse than the cost of plumbing services themselves. Taking quick defensive action can protect your home while you wait for a professional to arrive on the scene.

First, Locate Your Shutoff Valves

One of the first things you should do when moving into a new home is locate the main water shutoff valve. If you have an out-of-control flood, backup, or broken pipes in your house’s plumbing system, you want to cut off the water at the source. This will prevent further damage and halt the flooding until a technician can figure out the problem.

Most homes have several shutoff valves worked into the plumbing system. Your job is to shut off the water closest to the problem, rather than the water for your entire property. So, if there’s a problem with the toilet, you can shut off the water to that source. There’s usually one or two valves controlling water going into your washing machine. If you’re unable to locate the water shutoff valve that specifically feeds that appliance, then you can move down to the water main, or shut-off valve within your home.

How can you find this shut-off valve? Well, it is, of course, different for each home. However, here are some hints:

  • Look close to your water meter
  • It will be at ground level
  • Look behind any panels available within your home. Water main valves shouldn’t be behind drywall, or underground. They’re meant to be accessible.

Protect the Water Heater

If you turn off your water, you’ll also want to turn off your water heater in order to protect it from continuing to build up heat. Running the heater without running water can increase the risk of overheating, or even bursting. It also prevents scalding water from coming out of the faucets once you turn the water back on. If you have a gas-powered water heater, turn off the gas first.

Call and Listen

Once you’ve turned off the water, call a plumber and listen carefully to their instructions for dealing with the problem until they arrive. Give a specific report of what’s going on with your system so that they’re equipped with the proper tools when they come.

Prevent Emergencies

Remember, you can prevent plumbing emergencies by performing proper routine maintenance. In-line inspections and regular plumbing evaluations can helps us be aware of damage and deterioration, blockages, and clogs in the pipes before they become emergency-grade issues. Read up on our helpful plumbing tips here to learn more about basic habits in your household that can prevent emergencies.

Here at Electric Rooter Inc., we’re available to help Monday-Friday and we offer same day service. Our friendly, experienced technicians can identify and find a solution for your plumbing emergencies, whenever they happen. Call us today at (801) 266-8041.

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At Electric Drain & Sewer Rooter Inc., we can solve all of your plumbing problems. We have been in business since 1971 and offer over 50 years of experience in residential and commercial plumbing throughout northern Utah. Contact us today for a fast, free quote!

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“Jett Johnson, the master plumber, was professional & VERY knowledgeable. He arrived on time and did an awesome job. He’s been out to our house several times for various projects and always does AMAZING work. We’re very grateful to have found his expertise! And prices were fair and competitive with other companies.”

-HT Do

“A friend recommended Electric and they did not disappoint. The had a great automated text service that updated me with the arrival time and status. They sent me the name and photo of the nice man that was coming to service my drain. He was incredibly kind and quick taking care of the job that I needed done. This was an ideal service provider in all aspects and I highly recommend them. If there was a 6-star option…I’d give it!”

-Mike Obrey

“Got on the website last night had a call back early this morning and the guys were here by noon to take care of the drain problem. They got it done quickly and at a fair price. Highly recommend this company and their service. It is excellent.”

-Karl Nebeker

Electric Drain & Sewer Rooter Inc.

We do anything associated with plumbing and have been helping residents of Utah since 1971. Our fleet of 10 vehicles is fully stocked to handle any job and our experienced and friendly technicians are ready to help. Plumbing problems don't wait for a convenient time. That's why we show up on time and work efficiently on every job. We can tackle any plumbing problem you have, from leaking faucets to flooding basements. Just give us a call and we'll give you a quote!